Privacy & Terms

Privacy Policy

Effective date: June 2026

Who we are

This website is operated by GilbeyPink Ltd, registered in England and Wales (Companies House No. 17151605). Our registered address is 5 Brayford Square, London, England, E1 0SG. We provide fractional CMO, social media, and digital marketing services to mid-sized B2C businesses.

You can contact us at: Jonny@gilbeypink.co.uk or on 07769 335 807.

What data we collect

When you use this website or get in touch with us, we may collect:

• Contact data — name, email address, phone number, and any information you include in a message to us.
• Usage data — pages visited, time on site, referral source, browser and device type (collected via analytics tools).
• Communications — records of emails, calls, or enquiries you send to us.

We do not collect payment card data directly. We do not run contact or enquiry forms that store data server-side beyond what you voluntarily send by email.

How we use your data

We use your personal data to:

• Respond to your enquiries and provide our services
• Send you information you have asked for
• Understand how our website is being used so we can improve it
• Meet legal and regulatory obligations

Our legal basis (UK GDPR)

We process your data on the following legal bases under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018:

• Legitimate interests — responding to your enquiries and running our business effectively.
• Contract performance — where we need your data to deliver agreed services.
• Legal obligation — where we are required to retain records by law.
• Consent — where you have explicitly opted in (e.g. marketing communications), which you may withdraw at any time.

Who we share data with

We do not sell, rent, or trade your personal data. We may share it with trusted third-party services used to deliver our work, including:

• Google LLC (Google Analytics, Google Workspace, cloud storage)
• Hostinger (web hosting)
• Notion Labs Inc (workflow and project management)
• Anthropic PBC (AI-assisted processing tools)
• Airtable Inc (data management)

Some of these providers are located outside the United Kingdom. Where data is transferred internationally, we ensure appropriate safeguards are in place under UK GDPR Chapter V, including the UK International Data Transfer Agreement (IDTA) or equivalent mechanisms.

How long we keep your data

We keep your data for as long as is necessary for the purpose it was collected, or as required by law. Enquiry data is typically retained for up to 3 years. Client project data is retained for 6 years in line with UK statutory requirements for business records.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where no legal obligation to retain exists)
• Object to or restrict certain processing
• Data portability (where applicable)
• Withdraw consent at any time (where consent is the legal basis)

To exercise any of these rights, email us at Jonny@gilbeypink.co.uk. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Cookies

This website may use cookies or similar technologies for analytics purposes (e.g. Google Analytics). These help us understand visitor behaviour in aggregate and improve the site. You can control or disable cookies through your browser settings. Where required by law, we will obtain your consent before placing non-essential cookies.

Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available at this URL. We will notify you of material changes where we hold your contact details.

Terms of Use

Effective date: June 2026

1. About us

This website is operated by GilbeyPink Ltd, registered in England and Wales (Companies House No. 17151605), registered address 5 Brayford Square, London, England, E1 0SG.

2. Use of this website

You may use this website for lawful purposes only. You must not:

• Use the site in any way that breaches applicable law or regulation
• Transmit any unsolicited commercial communications
• Attempt to gain unauthorised access to any part of the site or its infrastructure
• Reproduce, redistribute, or republish any content from this site without our written permission

3. Intellectual property

All content on this website — including text, images, graphics, design, code, and brand assets — is the property of GilbeyPink Ltd or its licensors and is protected by UK and international copyright law. The GilbeyPink name, wordmark, and brand identity are proprietary.

Nothing on this site grants you a licence to use any GilbeyPink intellectual property without express written consent.

4. Accuracy of information

We take care to keep information on this site accurate and up to date. However, we make no warranties or representations as to the completeness, accuracy, or fitness for a particular purpose of any content. Pricing and availability of services is indicative only and subject to a formal engagement agreement.

5. Third-party links

This site may contain links to third-party websites (e.g. LinkedIn, Google reviews). We are not responsible for the content or privacy practices of those sites and their inclusion does not constitute an endorsement.

6. Limitation of liability

To the fullest extent permitted by law, GilbeyPink Ltd shall not be liable for any indirect, incidental, or consequential loss arising from your use of, or inability to use, this website. Our liability for direct losses is limited to the maximum extent permitted by applicable law.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under English law.

7. Governing law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

8. Contact

For any questions about these Terms, contact us at Jonny@gilbeypink.co.uk.